Privacy Policy

This Privacy Policy ("Policy") describes how Inferex Labs LLC, a limited liability company organized under the laws of the State of Delaware, doing business as "Inferex Labs" ("Company," "we," "us," or "our"), collects, uses, discloses, and otherwise processes personal information in connection with our website located at https://inferexlabs.com (the "Site") and any related services, sales, marketing, or events (collectively, the "Services").

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE SERVICES.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include, without limitation:

• Contact Information: name, email address, mailing address, phone number, and other similar contact data;
• Business Information: company name, job title, industry, company size, and business needs;
• Communications: information contained in your correspondence with us, including inquiry forms, email communications, and scheduling requests;
• Payment Information: billing address and payment card details (processed through our third-party payment processors).

1.2 Information Collected Automatically

When you access or use the Site, we automatically collect certain information, including:

• Device Information: device type, operating system, unique device identifiers, browser type and version, and device settings;
• Usage Information: pages viewed, links clicked, date and time of access, duration of visits, and referring URLs;
• Location Information: approximate location derived from IP address;
• Log Data: IP address, access times, and server logs.

1.3 Cookies and Tracking Technologies

We and our third-party service providers may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with the Site. For more information about our use of cookies and your choices, please see Section 6 below.

2. How We Use Your Information

We use the personal information we collect for the following purposes and as otherwise described in this Policy or at the time of collection:

• Service Delivery: to provide, operate, maintain, and improve the Services, including to fulfill your requests and transactions;
• Communications: to respond to your inquiries, send you technical notices, updates, security alerts, and administrative messages, and provide customer support;
• Marketing: to send promotional communications about products, services, events, and other topics that may be of interest to you, subject to your marketing preferences;
• Analytics: to analyze usage trends and preferences, monitor and analyze the effectiveness of the Site and Services, and improve user experience;
• Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests;
• Protection: to detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, protect the rights and property of the Company and others, and enforce our agreements.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer service;
• Business Transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• Legal Obligations: if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency);
• Protection of Rights: when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, or others;
• With Your Consent: with your consent or at your direction.

We do not sell, rent, or otherwise disclose your personal information to third parties for their direct marketing purposes without your explicit consent.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

You are responsible for maintaining the confidentiality of any credentials used to access the Services and must notify us immediately of any unauthorized use of your account.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you interact with our Site. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: necessary for the Site to function and cannot be switched off in our systems;
• Analytics Cookies: allow us to count visits and traffic sources so we can measure and improve the performance of our Site;
• Functional Cookies: enable the Site to provide enhanced functionality and personalization;
• Advertising Cookies: may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

7. Third-Party Services

The Site may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services may integrate with or use third-party services, including but not limited to Cal.com (scheduling), Resend (email delivery), and analytics providers. These third-party services have their own privacy policies, and we encourage you to read them.

8. Your Privacy Rights

8.1 Rights Under Applicable Law

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Right to Access: the right to request access to and obtain a copy of your personal information;
• Right to Rectification: the right to request correction of inaccurate personal information;
• Right to Erasure: the right to request deletion of your personal information, subject to certain exceptions;
• Right to Data Portability: the right to receive your personal information in a structured, commonly used, and machine-readable format;
• Right to Opt-Out: the right to opt-out of certain processing activities, such as targeted advertising or the sale of personal information;
• Right to Non-Discrimination: the right not to receive discriminatory treatment for exercising your privacy rights.

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"). These rights include the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information; the right to correct inaccurate personal information; and the right to opt-out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA/CPRA.

8.3 European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation ("GDPR") or equivalent legislation. Our legal bases for processing personal information include: (a) performance of a contract; (b) legitimate interests; (c) compliance with legal obligations; and (d) consent. You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

8.4 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided in Section 11 below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

9. International Data Transfers

We are based in the Branson, Missouri and process and store information in the Branson, Missouri. If you are accessing the Services from outside the Branson, Missouri, please be aware that your information may be transferred to, stored, and processed in the Branson, Missouri where our servers are located and our central database is operated.

By using the Services, you consent to the transfer of information to the Branson, Missouri or to any other country in which we or our service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.

10. Children's Privacy

The Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under age 18, we will take steps to delete such information from our files as soon as possible. If you believe that we might have any information from or about a child under 18, please contact us at hello@inferexlabs.com.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

13. Governing Law and Dispute Resolution

This Privacy Policy and any disputes arising out of or related to this Privacy Policy or your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes.